Legal issues
The 12 questions
- Are you regulated, and can I check you on the official register?
- Have you handled allegations like mine, at this stage of the case?
- Who will actually advise me and attend the interview or hearing?
- How quickly will you respond, and how do I reach you urgently?
- What is free under Legal Aid in my case, and what would private work add?
- If private, what is the fee, what does it include, and what is excluded?
- Will you get disclosure from the police before my interview?
- How will you prepare me before I answer any questions?
- What can be done after the interview, before a charging decision?
- Will the same solicitor stay with my case if it goes to court?
- How do you handle sensitive issues such as my job, regulator or immigration status?
- Can I read independent reviews from your clients?
Evidence that matters
Warning signs
- Guarantees about the outcome. No solicitor can promise a result.
- Pressure to pay before the scope and cost are explained in writing.
- No clear answer on who will do the work.
- Advice to attend a voluntary interview without preparation.
Reasonable lines of enquiry
Where to check
- The official solicitors register, to confirm the firm and the solicitor are regulated.
- Independent reviews on Google, read for comments on communication and preparation.
- The firm's own guides, to see whether they explain your situation clearly and accurately.
What happens next
Once you have chosen
The firm should confirm in writing who is acting, the scope of the work and the cost, before any private work begins. If you are using Legal Aid at the police station, ask the custody officer for the firm by name.
Immediate steps
If you need someone today
- Ask the first three questions; they matter most when time is short.
- Do not answer police questions before you have spoken to a solicitor.
- If arrested, ask for your chosen firm by name, or the duty solicitor if you have none.
What should you send us?
Just tell us what has happened and the next date. We will ask for anything else later.